SHIPPING POLICY

Thank you for visiting and shopping at TheGiftingHearts.com

Following are the terms and conditions that constitute our Shipping Policy.

Wrong, incomplete, or inaccurate shipping address may result in lost packages or longer delivery times. The customer is fully responsible for any wrong information regarding shipping. Please double check that your address is correct.

We may contact you by email if the system indicates that your address could not be found, so please enter an email that you frequently use.

You can make delivery easy and effortless by simply typing a correct, complete, and accurate shipping address.

SHIPMENT PROCESSING TIME
Domestic orders (within the USA) take 5 to 12 business days to be delivered to you. International orders take 10 -15 business days to be delivered via UPS, FEDEX, DHL, or USPS.

Shipping times might vary depending on location, shipment, and other factors.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING DESTINATIONS (FROM USA)
We ship both locally and worldwide

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES
TheGiftingHearts.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

SHIPPING RATES & DELIVERY ESTIMATES
Shipping cost depends on your chosen delivery method and location.

Shipping charges for your order will be calculated and displayed at checkout. While placing your order shipping cost options will appear on your checkout page based on your location.

SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

SHIPPING OUTSIDE THE USA (CUSTOMS, DUTIES AND TAXES)
Please note that import tax/duties may apply! These duties are paid by the customer and are not included in the final price you pay during checkout as these may vary from country to country.
TheGiftingHearts.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES
TheGiftingHearts.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.